亚马逊停止了推出不到一年的Astro商业机器人保安业务

Image: Amazon

有一段时间，亚马逊看似会将其Astro家用机器人转向企业，让它成为一只配备摄像头的巡逻犬（https://www.theverge.com/2023/11/15/23960524/amazon-security-robot-astro-business）。但近日，亚马逊通知客户和员工，计划停止 Astro for Business 计划，这距离该公司推出针对中小企业的机器人保安还不到一年。

据悉，Astro for Business 机器人将于 9 月 25 日停止工作，并鼓励他们回收这些设备。企业将获得设备原价的全额退款，外加300美元的信用额度，以帮助支持您工作场所的替代解决方案。他们还将获得未使用的预付Astro Secure订阅费的退款。

亚马逊的滚动机器人商业版于2023年11月发布，采用高清潜望镜和夜视技术，可自主巡逻和绘制面积达5000平方英尺的空间。它遵循预先编程的路线和例程，可以通过Amazon Astro应用程序手动和远程控制。

亚马逊还向The Verge提供了这一声明，这无疑让人觉得Astro for Home的继任者可能即将到来：

GeekWire首先报道了这一消息（https://www.geekwire.com/2024/amazon-discontinues-astro-for-business-robot-security-guard-to-focus-on-astro-home-robot/），并表示亚马逊不会因为这一转变而裁员，他们会开始研发家用机器人。

令人遗憾的是，一个可爱的机器人就这样将被分解回收了，而不以某种方式重新利用。虽然亚马逊表示，Astro for Business客户将自动收到邀请，通过Astro Day 1 Editions 计划购买单独的家用版机器人。但亚马逊发言人Courtney Ramirez证实，该商业机器人无法转换为家庭机器人——相反，亚马逊为其回收计划提供免费送货（https://amazonrecycling-us.re-teck.com/recycling/home）。

以下是亚马逊向the Verge提供的完整内部备忘录以及亚马逊向现有客户发送的电子邮件：

From: Lindo St. Angel

To: CoRo org

Subject: Update on Astro for Business

Team,

It’s now been a year since CoRo moved into my organization, and it’s been a rewarding experience learning about the team and the business. I have tremendous respect for this team, what you’ve built for our customers, and your mission to deliver world-class consumer robotics solutions.

Much like you all, I am a big believer in the long-term benefits robots will offer our customers, and advancements in generative AI make this only more exciting. I am increasingly convinced the progress we’re making in home robotics is where we should focus our resources. To do this, and accelerate our progress further, we’ve made the decision to wind down the Astro for Business program to focus our efforts entirely on building the best consumer robotics products for the home

There’s a lot of work to be done, but I am excited for this change and where it will lead us on the next stage of our journey. If you have any questions about this shift and how it pertains to your role, please reach out to your manager.

Lindo

亚马逊尚未公布Astro向家庭用户全面开放的时间表。该公司表示，Day 1 Editions计划的客户反馈已告知了多项新功能和增强功能。

更多内容，请至网页查看：https://www.theverge.com/2024/7/3/24190410/amazon-astro-business-robot-discontinued-refunds。